Privacy Policy
Last updated: 2026-10-29
What we process
Flex2Bet processes account data, device and log information, payment references and support messages needed to run the service for United Kingdom players. We do not ask for more documents than verification and fraud controls require.
Why we use it
Data supports account access, deposits and withdrawals, security checks, bonus eligibility, customer support and legal duties. Payment providers and game studios may receive only what their service needs. Retention follows operational and regulatory needs, then records are deleted or anonymised where possible.
Your choices
You can ask what personal data is held, request corrections or ask about deletion through support once you can identify the account. Some records must stay available for AML, dispute or licensing reasons. Do not send passwords or full card numbers by email.